A Symbiotic Relationship
The integrated CRM | CMS portal allows organisations to create a symbiotic relationship between a Microsoft CRM Internet facing deployment or Microsoft hosted CRM live deployment and a public facing CRM integrated website.
CRM integration features include the following:
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automatic recurring billing
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payment details update
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automatic CRM invoice to e-mail
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automatic direct debit creation
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bulk e-mail integration
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e-mail opt out integration
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enquiry form to leads
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service request form to case
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publishing of CRM knowledge base articles with search functionality and automatic PDF creation
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two way CRM contact to website member synchronisation and profile data update
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automatic signup to contact creation
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two way synchronisation of website security role system into and out of CRM
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content management based on security permissions
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automatic end user notifications
This two way integration is much more than a simple portal. The web facing deployment is an advanced content management platform with fully functional membership management and security integration allowing the application of skins for design and modules for functionality.
Modular Functionality
Additional modular functionality is available for the website to allow the creation of a powerful public facing web presence. Popular modules include but are not limited to:
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online shopping cart and store products
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events management (with CRM integration)
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document management system
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calendar
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user information synchronisation with outlook
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the monitoring of Google analytics reports
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employment management system
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flash graphics animation
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image Galleries
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Silverlight video library
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Custom modules developed to suit a business’s particular needs
Marriage of Technology
Integrated CRM | CMS Portal is far more than an add on to CRM. Whilst extending and automating Microsoft CRM, the technology is the marriage of two great technologies, namely:
- CRM
- Microsoft CRM IFD
- Dynamic CRM Live
- PORTAL
- Advanced content management website built on ASP.net 3.5
- Modular functionality
- Skins | Template designs
What Next?
We can build your integrated CRM | CMS solution or integrate CRM into your existing systems.
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